F.A.Q.

How can I make a booking request?

You can make a booking request by clicking here.

How can I make a reservation?

You can make a reservation in person or via our website by making a booking request, by clicking here.

How are vessels dry docked?

All vessels are supported on a metal support cradle.

Can I make repairs on or repair the boat myself?

You can execute maintenance jobs on your boat like A/F, polishing but not works such as welding, use of fire torches, use of spray guns, jobs that require climbing on the mast and washing your sails if there are north winds more than 15 knots. These jobs can be only performed by the Boatyard’s technicians.

Can I sleep on my boat for a few days?

Normally, our clients and their visitors stay /sleep on board for up to 7 days in order to prepare the vessel before the launching and after the hauling out procedure. For a longer
period of stay, the client is requested to contact the Reception office in order to get the Manager’s permission. Both options are applicable when the vessel’s insurance covers it. More specifically, whilst ashore or afloat, being lifted, hauled out, or launched, in transit by road, rail, air, or car ferry.

Can I have water and power supply on my boat?

Yes, you can. There are Power Points providing water and electricity every 30 meters and there are three kinds of pillars.

Can I have the sail removed by having the Boatyard’s staff assist?

Yes, you can. For security reasons, the genoa must be taken down before the haul-out operation.

Are there mooring facilities in the water?

Yes, there are four moorings buoys, ready to be used upon your arrival in order to prepare your boat. When you will be ready, please notify us by using your VHF via channel 69 and the hauling-out procedure will then start.

Is there a launderette on site?

Yes, there is a self-service launderette, and it is located next to the Boatyard’s reception.

Are there any restrooms and hygiene areas?

Yes, there are three support services WC and SHOWERS, located in specific areas within the Boatyard to cover the whole area.

How can I dispose of used engine oils and batteries?

There is motor oil and battery recycling available on site, and it is located next to the Workshop.

How many docking positions are available in the boatyard?

There are 280 – 300 docking positions at the boatyard, depending on the vessel’s specifications.

Are there any security measures taken in the boatyard? (CCTV)

Yes, there are, and the entire area is fenced and guarded 24/365. During the night, there are also guards. The Boatyard is surrounded by a 50 m cliff that ensures great protection. There is also a 24-hour video surveillance and guard patrol during the night.

Does the boatyard cover any insurance? What kind of insurance is it?

The Boatyard is covered by the Company BOATYARDSURE, NEXUS EUROPE SARL UK BRANCH In respect of Policy Reference: FB1500MAA210 General Liability for 2.000.000€. Third-party liability for 2.000.000€. (Drydocking, Berthing, Hauling out/Launching moving, and Repairs.

While I am away, can I leave my vehicles at the boatyard?

Yes, you can. There is, outside, parking behind the Reception Offices but under your responsibility. Motorhomes are not allowed.

Can I park next to my Boat?

Yes, you can only when you are loading or unloading your personal belongings.

What are the precautions that must be taken for the haul-out procedure?

Weather conditions can affect the hauling out and launching procedures. In high wind conditions, there is a possibility to re-schedule either for the day after or for the day prior to the programmed date, according to our availability and your plans.

More specifically, we are able to haul out and launch a boat up to 6bfs (north – northeast winds) without any problem. It depends on the wave swell and not on the force of the wind speed.

In general, in order not to face any problems with the hauling-out and launching operations, we will get in touch 3 to 4 days prior to the hauling-out/launching procedure in order to proceed with the operation.

In rare circumstances, the process can be completed in the absence of the owner.

Why did we choose the Trailer over the Travel Lift?

We decided to purchase the Roodberg Hydraulic Boat Trailer instead of a travel lift because except for the fact that it has been designed to launch and recover boats on a slipway, transport the boats over land and park them in the storage area.

It has an open U-frame design, including hydraulically operated variable width that takes the total boat under control, which makes it the world’s fastest & safest way to handle boats.

It uses the hydraulic facility of the pulling vehicle for all functions of the boat trailer. The boats are supported on large soft pads to give maximum comfort to the hull, and it does not apply any pressure to the boat in contrast with the belts of the travel lift.

The frame and the pads are independently adjustable (in height), to keep the boat horizontal and vertical under all circumstances. The hydraulic cylinders are specially designed and manufactured by Roodberg and all lifting cylinders are manufactured including built-in safety valves. Roodberg trailers are used around the world, with more than 70 years of experience.

Please note marinas & boatyards around the world which use the same system.

thelanding.org.nz/services.html
curacaomarine.com/boat-yard/
varaderoaruba.com/boatyard/
haylingyacht.co.uk/about.html

In Greece, there are at least five more boatyard operators such as Aktio marine, Planaco & Cleopatra marine.

Are there nearby supermarkets or other stores?

Yes, there are. The nearest supermarket is approximately 2 kilometers away.

You can go yourself to the supermarket and if your bill exceeds the amount of 50.00€, the supermarket will deliver your goods to your boat, or there is an extra service in which you can provide the Reception with your list and the boatyard staff will make the order (min 50, 00€).

Does the Boatyard have nearby Bakeries and Groceries?

Yes, there are. For your convenience, from Monday to Saturday and twice a day, the Bakery van makes the 1st stop at 08:30 – 09:00 am & 2nd stop at 12:30 -13:00 pm at the Reception, followed by a tour in the Boatyard. The Grocery van visits the Boatyard three times a week. The Van arrives every Monday, Wednesday, and Friday at 10:00 – 10:30 am in front of the Reception, followed by a tour of the Boatyard as well.

Can I make a reservation for a restaurant through the reception?

Yes, you can. There is a variety of restaurants that you can choose from and deliveries are also possible. Thus, please ask the Reception to provide you with the restaurant list.

Can I book an appointment with a doctor-vet through reception?

Yes, you can. Ask the reception.

Can the reception provide me with information about hotels or booking a room?

Yes, we can. The nearest hotels are approximately 2 kilometers away from the boatyard, in Kamara and Alinda village.

Are there any ATMs nearby?

You can find ATMs in Lakki, Platanos and Agia Marina.

Is there any kind of transportation connecting the Boatyard with all the other villages?

Yes, there are. You can rent a car or motorbike through the reception or by bus. In case you wish to use the bus, you are kindly requested to notify the Reception Staff one day before, as Artemis Leros Boatyard is not included in the itinerary.

More specifically, there is a daily bus route from Xirokambos, Lakki, Alinda, Agia Marina, and Partheni. Please, notify the driver that your stop is the boatyard, as there is no preplanned stop. There is a further 800 m to 1 km walk from the main road to the boatyard, please follow the road signs.

You can ask the Reception to provide you with more details regarding the current bus routes & itinerary.

How will the VAT increase affect me?

Unfortunately, we haven’t any information about the possibility of increasing the VAT. The last update was on 30.6.2019 and specified that the reduced rates of the VAT will be continued on 5 islands. As soon as we have any updates, we will inform you at once!